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Promotional Terms & Conditions

The following general terms and conditions apply to the current offers, savings or promotions featured on our website, in addition to the offer specific terms and conditions that can be found below.

General terms and conditions for online promotions

All offers are subject to availability, can be changed or withdrawn without notice and will be available for a limited period only. All holidays are subject to availability and prices on our website fluctuate daily (up and/or down) based on availability. Offers are for new bookings only cannot be combined with other offers unless specified. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896.

Price Match Guarantee

Price match guarantee is based on new Thomas Cook, Airtours, Manos, Club 18-30 branded package holiday bookings made on thomascook.com departing between the 1st August 2015 – 31 October 2016. We will match the price of an identical branded ( as shown above) package holiday if you provide a genuine online quote from another high street or online travel agent (excluding Thomas Cook Group agencies) within 24 hours of booking with us. The price match promise is against the total basic holiday cost excluding optional extras or credit card fees. Price match does not apply to Thomas Cook Flexibletrips or Thomas Cook Signature brands or any holidays included a scheduled/low cost flight. To submit your quote please complete the online form. We aim to respond to your enquiry within 24 hours.

AIRTOURS PROMOTIONS

Promotional codes

If you have a Promotional code which qualifies for a discount off a holiday, please enter it in the box on our payment page. All Promotional codes are subject to the terms and conditions associated with that Promotional Code. Those terms & conditions may state the discount is subject to a minimum spend, the code might be redeemable against selected holidays and have an expiry date – please check the Promotional Code terms and conditions carefully. Promotional Codes cannot be applied retrospectively to previously confirmed bookings. A maximum of one Promotional Code per booking can be used. Promotional Codes can be changed/withdrawn without notice.

Promotional Code: DEAL

*Promo code DEAL must be entered on the payment page of our website/quoted at time of booking to get £100 per booking off selected Thomas Cook and Airtours package holidays with a minimum spend of £800 per booking. Saving applies to qualifying bookings made from the 10th May 2017 until offer is withdrawn. Qualifying holiday must depart between 10th May -31st July 2017, must be for a duration of 7-28 nights and must be booked via the "Holidays" tab on the Thomascook.com website or by telephoning the Thomas Cook contact centre on 0844 879 8515 only. Offer does not apply to Thomas Cook Flexibletrips or Thomas Cook Signature branded holidays booked via the "Luxury" tab on this website. Promo code cannot be applied retrospectively and is not combinable with any other offer unless we advise otherwise. A maximum of one Promo Code per booking can be used. In the event of any difficulty applying the code DEAL, please call 0844 879 8515 for assistance. Calls to 0844 numbers shown cost 7p per minute plus network extras

Promotional Code: CANARIES

*Promo code CANARIES must be entered on the payment page of our website/quoted at time of booking to get £100 per booking off selected Thomas Cook and Airtours package holidays to the Canary Islands with a minimum spend of £800 per booking. Saving applies to qualifying bookings made from the 16th May 2017 until offer is withdrawn. Qualifying holiday must depart between 1st November 2017 and 30th April 2018, must be for a duration of 7-28 nights and must be booked via the "Holidays" tab on the Thomascook.com website or by telephoning the Thomas Cook contact centre on 0844 879 8515 only. Offer does not apply to Thomas Cook Flexibletrips or Thomas Cook Signature branded holidays booked via the "Luxury" tab on this website. Promo code cannot be applied retrospectively and is not combinable with any other offer unless we advise otherwise. A maximum of one Promo Code per booking can be used. In the event of any difficulty applying the code CANARIES, please call 0844 879 8515 for assistance. Calls to 0844 numbers shown cost 7p per minute plus network extras.

Promotional Code: FLORIDA

*Promo code FLORIDA must be entered on the payment page of our website/quoted at time of booking to get £150 per booking off selected Thomas Cook and Airtours package holidays to Florida with a minimum spend of £1,000 per booking. Saving applies to qualifying bookings made from the 07th February 2017 until offer is withdrawn. 
Qualifying holiday must depart between 01st April 2017 and 30th April 2018, must be for a duration of 7-28 nights and must be booked via the "Holidays" tab on the  Thomascook.com website or by telephoning the Thomas Cook contact centre on 0844 879 8515 only. Offer does not apply to Thomas Cook Flexibletrips or Thomas Cook Signature branded holidays booked via the "Luxury" tab on this website. Promo code cannot be applied retrospectively and is not combinable with any other offer unless we advise otherwise. A maximum of one Promo Code per booking can be used. In the event of any difficulty applying the code FLORIDA, please call 0844 879 8515 for assistance. Calls to 0844 numbers shown cost 7p per minute plus network extras.

Promotional Code: SUMMER18

*Promo code SUMMER18 must be entered on the payment page of our website/quoted at time of booking to get £100 per booking off selected Thomas Cook and Airtours package holidays with a minimum spend of £800 per booking. Saving applies to qualifying bookings made from the 16th May 2017 until offer is withdrawn. Qualifying holiday must depart between 1st May 2018 and 31st October 2018, must be for a duration of 7-28 nights and must be booked via the "Holidays" tab on the Thomascook.com website or by telephoning the Thomas Cook contact centre on 0844 879 8515 only. Offer does not apply to Thomas Cook Flexibletrips or Thomas Cook Signature branded holidays booked via the "Luxury" tab on this website. Promo code cannot be applied retrospectively and is not combinable with any other offer unless we advise otherwise. A maximum of one Promo Code per booking can be used. In the event of any difficulty applying the code SUMMER18, please call 0844 879 8515 for assistance. Calls to 0844 numbers shown cost 7p per minute plus network extras.

Save £200 per couple on selected holidays*

* A maximum saving of £200 per couple applies to selected Thomas Cook and Airtours charter package holidays departing on selected dates. This is comprised of: a £50 per adult (£100 per couple) tour operator discount on Thomas Cook and Airtours branded charter package holidays departing up to 30th April 2018, plus an extra £50 per adult (£100 per couple) saving on those Thomas Cook and Airtours charter package holidays that meet either of the following criteria: 1) the qualifying holiday is to Spain or Gambia and departs between 1st November 2016 and 30th April 2017, or 2) the qualifying holiday is to Canary Islands and departs between 1st Nov 2016 – 30th April 2018, or 3) the qualifying holiday is to Mexico, Cuba, Dominican Republic, Florida or Las Vegas and departs between 1st May 2018 - 31st October 2018. In all cases, the savings apply only to new bookings made online at thomascook.com via the “Holidays” tab. All applicable savings will be included within the ‘Saving Today’ amount shown online with the relevant holiday price. Savings do not apply to child prices and cannot be combined with any other offers or discounts, unless we advise otherwise. Savings are available for a limited time only and can be withdrawn/altered without notice.

Save An Extra £50 Per Adult*   

This extra saving is additional to the £50 per adult tour operator saving on selected Thomas Cook and Airtours branded charter package holidays as described in the terms and conditions above for “Save £200 Per Couple On Selected Holidays* ”. To qualify for the extra £50 per adult saving, the holiday must meet either of the criteria described in 1) and 2) in the above terms and conditions.

Save up to £400 per Family*

*Saving applies to selected Thomas Cook package holidays flying with Thomas Cook Airlines for a minimum of 2 adults sharing, a duration of at least 7 nights, and departing between 1st May 2017 and 31st October 2017. Saving is against tour operator’s basic holiday price, and does not apply to room and board supplements, optional flight/other extras, or to child prices. Offer cannot be applied retrospectively and cannot be combined with any other discount/saving unless we advise otherwise. Advertised prices include all applicable savings. Tour operator’s prices are subject to change without notice (up or down) and holidays are subject to availability and tour operator’s booking conditions. Offer can be withdrawn/altered without notice.

KIDS FROM £1 Available on selected Summer 2017 holidays.*

*Kids from £1 is available on selected Summer 2017 Thomas Cook & Airtours branded package holidays departing on selected dates between 01 May – 31 October 2017, where the first child shares accommodation with a minimum of 2 people each paying the full adult price. There are a limited number of kids from £1 places available at selected properties. When £1 places have sold out, we will offer our lowest available current child price. If supplements apply for optional extras booked, these are payable in addition to the £1 child price

FREE KIDS PLACES

There are a limited number of holidays available where the first child is free (plus any applicable supplements). These are available at selected properties when sharing a room with at least two full paying adults, on selected dates on flights with Thomas Cook Airlines. These places are very popular and go quickly, so make sure you book early. There are limited first child places available that are free and when these have sold out we will offer the first child our lowest available current child price at the time of enquiry. Just ask your Travel Advisor, phone us direct or visit our website to check the current child prices.

£49 per person low deposit scheme 

On selected Thomas Cook, Airtours or Manos branded package holidays, you may be offered the option to pay a Low or Reduced Deposit (referred to in these conditions as a “Low Deposit”).  Where you choose this option, the following terms and conditions apply.  Making a Low Deposit payment shall mean you (the Lead Name on the booking) have accepted these conditions for yourself and each member of your party. Please read these terms and conditions carefully.

You agree to pay, the difference between the Low Deposit and the Full Deposit (shown below), 8 weeks after booking, followed by the remaining balance of your holiday 14 weeks before departure.

The current Low Deposit and Full Deposit amounts payable are shown below.(These amounts can change so if you’ve previously booked please check your documentation for the amounts payable).

Short Haul: Low Deposit: of £49 per adult | £49 for the first child* (Full Deposit £200 per customer**)

Medium Haul: Low Deposit: of £49 per adult | £49 for the first child* (Full Deposit £200 per customer**)

Long Haul: Low Deposit: of £49 per adult | £49 for the first child* (Full Deposit £250 per customer**)

*The Low Deposit is payable for the first child only, subsequent children do not pay this deposit but will be required to pay the Full Deposit after 8 weeks.  The Low Deposit is payable even if the first child price is less than £49 – any payment exceeding the first child price will be reduced from your final balance payment due 14 weeks before departure.

**Any traveller aged 2 years or over.

Even if you cancel your booking prior to the date on which the remainder of the Full Deposit must be paid, you will still be liable to pay the remainder of the Full Deposit (because a cancellation charge equal to the Full Deposit amount is the minimum cancellation fee that will apply), and payment of that sum will become due immediately when you instruct us to cancel your booking.   If you fail to pay the remainder of the Full Deposit by the due date, we will be entitled to cancel your booking and you will then be liable to pay the remainder of the Full Deposit to us.

£25 per person low deposit scheme combinable with Direct Debit

If you choose our Direct Debit payment option when booking selected Thomas Cook, Airtours or Manos branded package holidays, you may be offered the option to pay a Low or Reduced Deposit (referred to in these conditions as a “Low Deposit”).  The current Low Deposit for Direct Debit bookings is £25pp. Where you choose this option, the following terms and conditions apply in addition to the full terms and conditions for payment by Direct Debit instalments. Making a Low Deposit payment shall mean you (the Lead Name on the booking) have accepted these conditions for yourself and each member of your party. Please read these terms and conditions carefully.

1. The Low Deposit is an amount lower than the tour operator’s full deposit. The full deposit is the tour operator’s standard deposit amount and is the minimum amount you will have to pay if you cancel your booking.

2. If, after paying your Low Deposit, you do not set up the Direct Debit instalments, or you (or we) cancel your Direct Debit (whether or not you have made any instalment payments), you need to pay the remainder of the tour operator’s full deposit amount  no later than 8 weeks after booking.

3. If you cancel your holiday booking more than 12 weeks before your departure date, you agree to pay a cancellation charge equal to the tour operator’s full deposit.
For the complete Deposit & Instalments (Direct Debit) Terms & Conditions please click here

 Pay only £200 per family low deposit on Airtours Holidays

*Offer applies to selected Airtours package holidays for Summer 2016 and Winter 2016/17 based on 2 adults and any number of children sharing a room For full payment terms click here www.thomascook.com/pricing-terms-conditions .Offer can be changed or withdrawn without notice.
 
Save an extra £25 per person on selected holidays*

*Extra saving is additional to the online saving for the same qualifying holiday, but cannot be combined with any other offer/discount unless we advise otherwise. Saving applies to new bookings for selected Thomas Cook and Airtours branded charter package holidays departing between 9th March 2016 and 31st October 2017 booked online at www.thomascook.com, and applies to each adult and non-discounted child on the booking. Extra saving will be included within the ‘Saving Today’ amount shown online with the holiday price.  The offer is available for a limited period only and can be withdrawn/altered without notice.
   
Pack more in - flights and luggage, hotel and return transfers, 24/7 customer assistance and book today for £50pp deposit
 
*Airtours package holidays include return flights with 15kg – 23kg luggage allowance (depending on destination). **Return resort transfers are included with the exception of Florida (car hire included), Las Vegas (car hire/transfers optional) and late availability holidays (transfers payable extra). †Offer applies to Airtours branded package holidays for Summer 2016 and Winter 16/17. For full payment terms ask in store. >Kids from £1 is available on selected Summer 2016 Thomas Cook and Airtours branded package holidays departing on selected dates between 01 May - 31 October 2016 where the first child shares accommodation with a minimum of 2 people each paying the full adult price. There are a limited number of holidays available where the first child pays only £1 (plus any applicable supplements). This offer applies at selected properties. When £1 places have sold out, we will offer our lowest available current child price at the time of enquiry. Prices for second and subsequent children correspond with the applicable current child prices. Offer may be withdrawn or altered without notice. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896.

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