Resort Service | Airtours

Cookies on the Airtours Website

This site uses cookies, as explained in our Privacy Policy. If you use this site without adjusting your cookies settings, you agree to our use of cookies.

Browser not supported does not support this browser version, to benefit from a better user experience we recommend that you update your browser.

No, thank you

Airtours Resort Service 

We want you to have a great holiday so we are always there for you.

Whether it’s local tips, advice on exploring you’re chosen destination or any other information request. We will be available to you 24/7. Relax knowing we are never far away.

Over 80% of our customers will be visited by an Airtours representative at their hotel at least twice a week. To find out whether you’re hotel is one that has a rep, search using the options below. You can be sure that if you need to see a rep on holiday, whichever destination and hotel, we will arrange it for you. Just let us know. 

Airtours Reps

Our reps can give you advice, tips; arrange activities and even plan you’re day out. We will help with any information request for your holiday. Airtours reps will invite you and your partner or family to a welcome event at the start of your holiday. This introduction session will provide you with useful information and tips to get the most from your holiday. 


While you're away 

At the airport

Our team will meet you at the Airport.  If you've booked a transfer with us, they’ll make sure you’re taken to your Hotel. Not all our coaches have a rep on board but our drivers know which hotels to stop at. 

24 Hour Helpline

Our reps are here to help - 24 hours a day, 7 days a week, 52 weeks of the year. You’ll get all our contact details by email 7 days before you travel and also when you arrive on holiday. 

Digitally Connected

You can connect with us on holiday via Phone, SMS, WhatsApp, Email, Skype, Facetime and via Facebook. 

Live Chat

You can chat with our team online whilst you’re on holiday.  It’s easy to do - all our contact details will be sent to you by email 7 days before you travel and also when you arrive on holiday.